RMTS

FAQ

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The Retail Management Hero POS system saves all aspects of each sale transaction enabling you to easily track your customers buying habits, times of year they have made purchases in the past, and brands most likely to be of interest to them.
Retail Management Hero system retains all inventory movements of your Store or Warehouse, whether it be on-order, on-Layaway, damaged (waiting for credit from Supplier), missing or available quantities in the store for purchase. In addition, we can help you get complete inventory tracking for online orders.
RMTS is your all-inclusive solution to any software, hardware, or service requirements. We insist on training for all products we sell and would never allow a customer to ‘go live’ with it until we are certain they are ready. We strategically implement any required system changes (software updates, hardware replacement) to prevent your business from losing full functionally.
RMTS specializes in complete setup, installation and support of all hardware needs, to include network support. Top tier support is essential in maintaining onsite servers and compatible hardware.
Customization of the retail store software/hardware is very important to maintain an effective and efficient total RMS system. The more user-friendly the system is the easier employees can learn to use it properly. RMTS listens to its customers, and will customizes their needs to create maximum efficiency within their retail store.
Even though RMTS support is simply a phone call away, there are times where onsite support is necessary and we will certainly be able to supply the service. Our existing customers have retained our services for many years simply because we feel customer service is our number one priority. We are able to remotely log into our customers computers to help resolve any issues or supply quick training. We can also provide support afterhours if necessary to avoid business interruptions.
RMTS has been providing expert consultations, installation, training and support since 2005. Mr. Schwarz himself has over 40 years of retail and business information technology experience.
We currently provide service to Southwest Florida retailers including the areas Naples, Cape Coral, Fort Myers, Punta Gorda, North Port, Venice, Sarasota, Bradenton, Bonita Springs, Sanibel Island, Marco Island, Saint Petersburg, Tampa, Gulfport, Pinellas Park Largo, Clearwater, Dunedin, Tarpon Springs, New Port Richey. Out of Florida locations include: London Canada, Saginnow MI, Highlands NC, and Lake Charles LA.

Call us for your FREE RETAIL BUSINESS CONSULTATION to determine your specific needs for Point of Sale and Back Office software as well as any hardware needs.

We provide the only support you’ll need for networking, internet and training.